TriageXpert™ empowers your staff to perform expert triage over the phone.


  • Provides structured workflow for more than 850 symptoms and injuries for all age groups.
  • Processes a wide variety of biometric data, such as weight, height, temperature, pulse, respiratory rate, blood pressure, serum glucose, peak expiratory flow rate, and last normal menstrual period.
  • Simple question prompts guide staff through a chief complaint-driven medical history.
  • A physician-written, evidence-based algorithm makes recommendations and generates a comprehensive triage note.
  • Includes a 28,000 topic medical library so you can provide all your patients with web-based patient instructions on diseases, tests, and medications.
  • Sorts to 7 recommended follow-up intervals ranging from 911 to self-care.
  • Recommends follow-up location: emergency department, urgent care center, doctor office, dentist, and home.
  • Flags cases that could be safely handled via telemedicine. 
  • Automatically selects appropriate articles from the medical library to provide patient instructions for interim and home care.
  • Available as an API or easy-to-deploy widget.


  • Establishes triage consistency and accuracy.
  • Reduces time to provider for sickest patients.
  • Empowers staff to work at the top of their license.
  • Automated documentation saves staff time.
  • Safely identifies virtual care candidates.
  • Assists provider in medical history gathering.
  • Comprehensive note augments provider decision making.
  • Free web-based training for your staff.
  • Easy-to-use solution allows staff to quickly become competent.
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