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Virtual Health Coach Makes Patients More Effective Managers of Their Health and Healthcare


The virtual health coach is a powerful patient engagement capability built into CCM360. Each time your medical assistant generates a care plan, CCM360 creates a virtual health coach, a custom self-care tool that your patient can access via the web.

Click here to use a virtual health coach for a 65 year-old male with congestive heart failure.



  • Provides your patient with a percentile score to show them how well they are doing to control their health (100% is a perfect score).
  • Includes a personalized interactive care plan.  Care plans outline what they must do to raise their score and enjoy better health.
  • Care plans contain hyper-links to self-care articles.
  • Content is written at the 7th to 9th grade reading level.
  • Includes audio and video options for alternative modes of learning and self-improvement.
  • Patients can perform self-evaluations to check for improvement.
  • Patients are prompted to enter biometric data where appropriate.
  • Works on all devices.
  • Customers have the option to integrate Virtual Health Coach content into their own portal using our medical library API.



  • Engage patients to improve disease control.
  • Empower and activate caregivers in the home so they join in the effort to improve your patient’s health.
  • Improve patient satisfaction.
  • Reduces chronic disease complexity to a simple score.
  • Detects poorly-controlled patients and warns them to contact provider.
  • CCM360 creates a virtual health coach for the top 46 chronic diseases!
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