TEDP Training | VA

DSHI offers all VA call center staff access to web-based training every month. On this page you will find the latest available classes. Sign up early because these classes are popular and available on a first come first serve basis.

Please be sure to register using your VA approved email address.  Before submitting the registration please be sure all information has been entered correctly such as supervisor email address, listing facility and site (please do not use a station number).

August Classes 2019:

Click on a link to self-register for a training webinar:

Tuesday, August 13 at 11 am EDT | Telephone Triage Training | Call Center

Thursday, August 15 at 11 am EDT | Virtual Care and TEDP

Tuesday, August 20 at 11 am EDT | Selecting the Chief Complaint for Telephone Triage

Thursday, August 29 at 2 pm EDT | Telephone Triage Training | Call Center

September Classes 2019:

Click on a link to self-register for a training webinar:

Tuesday, September 10 at 2 pm EDT | Telephone Triage Training | Call Center

Thursday, September 12 at 2 pm EDT | 4 Ways to Educate the Veteran Using TEDP

Tuesday, September 17 at 2 pm EDT | Selecting the Chief Complaint for Telephone Triage

Thursday, September 19 at 2 pm EDT | TEDP Results Screen & Final Note In-depth Look

Thursday, September 26 at 2 pm EDT | Telephone Triage Training | Call Center

 
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