TEDP Training | VA

DSHI offers all VA call center staff access to web-based training every month. On this page you will find the latest available classes. Sign up early because these classes are popular and available on a first come first serve basis.

Please be sure to register using your VA approved email address.  Before submitting the registration please be sure all information has been entered correctly such as supervisor email address, listing facility and site (please do not use a station number).

June Classes 2019:

Click on a link to self-register for a training webinar:

Tuesday, June 4, 11 am EDT | Telephone Triage Training | Call Center

Thursday, June 6, 11 am EDT | Selecting the Chief Complaint for Triage

Tuesday, June 11, 11 am EDT | 4 Ways to Educate the Veteran Using TEDP

Thursday, June 13, 11 am EDT | TEDP In-depth Overview

Tuesday, June 18, 2 pm EDT | Telephone Triage Training | Call Center

Thursday, June 20, 11 am EDT | TEDP Results Screen & Final Note | In-depth Look

July Classes 2019:

Click on a link to self-register for a training webinar:

Tuesday, July 9 at 2 pm EDT | Telephone Triage Training | Call Center

Thursday, July 11 at 11 am EDT | Selecting the Chief Complaint for Telephone Triage

Tuesday, July 16 at 2 pm EDT | 4 Ways to Educate the Veteran Using TEDP

Wednesday, July 17 at 2 pm EDT | Virtual Care and TEDP

Thursday, July 18 at 2 pm EDT | TEDP In-depth Overview

Tuesday, July 23 at 11 am EDT | Telephone Triage Training | Call Center

Thursday, July 25 at 11 am EDT| Virtual Care and TEDP

 
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